Buffer Quotes
The professional administrators - especially those at higher levels - serve key roles at the boundary of the organization, between the professionals inside and interested parties - governments, client associations, and so on - on the outside. On the one hand, the administrators are expected to protect the professionals' autonomy, to "buffer" them from external pressures. On the other hand, the administrators are expected to woo these outsiders to support the organization, both morally and financially. Thus, the external roles of the manager-maintaining liaison contacts, acting as figurehead and spokesman in a public relations capacity, negotiating with outside agencies-emerge as primary ones in professional administration.
Henry Mintzberg
Stalin's strategy at the end of World War II was to acquire a small "buffer zone between Russia and Germany, consisting of Estonia, Latvia, Lithuania, Poland, Czechoslovakia, Hungary, Romania, Bulgaria, Yugoslavia, Albania, and most of Germany. In an effort to garner public support in these nations, Stalin mounted a public-relations campaign around the upbeat theme "Maybe We Won't Have Your Whole Family Shot," and in 1945 Eastern Europe decided to join the Communist bloc by a vote of 28,932,084,164,504,029-0. Heartened by this mandate, Stalin immediately ordered construction work to begin on the Iron Curtain, which was given its name by Sir Winston Churchill, who, in a historic anecdote at a dinner party, said, "Madam, I may be drunk, but an iron curtain has descended upon BLEAAARRRGGGHHH."
Dave Barry