Customer Quotes - page 9

Unlike Etsy, which is all handmade, we print and ship the products, not the designers. We relieve the designer from having to make and ship everything, package it, and provide customer service. All the designer has to do is submit art and keep doing what they love doing. (Mariam Naficy)
I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive. View quote
Natalie Massenet
I dress women the way I see them and the way I envision them from day one, thus my customer knows that what she is looking for she will get. View quote
Rachel Roy
Amazon webhosting dropped Wikileaks as a customer after receiving a complaint from U.S. Senator Joe Lieberman, despite the fact that Wikileaks had not been charged, let alone convicted, of any crime. View quote
Rebecca MacKinnon
My father was and is a great father. My father always wanted to do stand-up. He wanted to be an actor. But instead he did two jobs. He did customer service at a hospital and he worked as a waiter at night. He pretty much sacrificed everything for his daughters. View quote
Sherri Shepherd
In fact, I believe the first companies that make an effort to develop an authentic, transparent, and meaningful social contract with their fans and customers will turn out to be the ones that are the most successful in the future. While brands that refuse to make the effort will lose stature and customer loyalty. View quote
Simon Mainwaring
A social contract is the way out of this dilemma for corporations that want to lead in the 21st century by showing consumers how seriously they take customer loyalty and goodwill. View quote
Simon Mainwaring
When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to do a better job, and consumers to actively show their gratitude. View quote
Simon Mainwaring
CEOs must embrace the role of serving as the public face of the company to their customer community and the marketplace at large. View quote
Simon Mainwaring
Companies and their brands need to reach out and speak directly to consumers, to honor their values, and to form meaningful relationships with them. They must become architects of community, consistently demonstrating the values that their customer community expects in exchange for their loyalty and purchases. View quote
Simon Mainwaring
Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to organizational structure, to employee engagement, to customer service an marketplace. (Simon Mainwaring)
How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive? View quote
Simon Mainwaring
What we know about the destination resort business is clearly established. But it's all about one thing, and one thing only. All of the razzmatazz and jazz we hear about facilities and everything else doesn't amount to a hill of beans. It's customer experience that determines the longevity and endurance of these enterprises. View quote
Steve Wynn
The first person a customer speaks with has the greatest impact on that customer's impression of Safeway. View quote
Steven Burd
If the store were your own business, you'd escort the customer to a product's location in the store and refer to the customer by name. View quote
Steven Burd
That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers. View quote
Sanjay Kumar
So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services. View quote
Sanjay Kumar
Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about? View quote
Sanjay Kumar
One, we committed to put about 650 people in the field to focus totally on customer satisfaction. View quote
Sanjay Kumar
Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila. View quote
Timothy Noah
You can't drag people from understanding to action. A customer isn't actually at the last mile if you're the one dragging her to the finish line. (Thomas P.M. Barnett)
All of management's efforts for Kaizen boil down to two words: customer satisfaction. View quote
Masaaki Imai
All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes. View quote
Taiichi Ohno
All business success rests on something labeled a sale, which at least momentarily weds company and customer. View quote
Tom Peters
Microsoft must be testing the outer limits of what a customer will put up with before bolting to Linux, certainly a valuable scientific study from my point of view. View quote
Pamela Jones