Customer Quotes - page 7

I found out later that, NSA had approached the telecommunications companies in February of 2001, this is 8 months before 9/11 asking for all the customer data, that is the billing data on phone calls made from US citizens to other US citizens. In fact, the entire customer set. So, and that's fundamentally what they did after 9/11, here they were asking 8 months before. And what that meant to me was that this was the design from the beginning that management had made the plans to spy on the United States and people in the United States even before 9/11. Ok, then, when 9/11 occurred, that was the pure excuse for them to go in and say, 'now, telecoms, we really need the data now, to be able to do this to be, to protect the United States from terrorism. (William Binney)
By its means the banker creates the means of payment out of nothing, whereas when he receives a bag of money from his customer, one means of payment, a bank credit, is merely substituted for another, an equal amount of cash. View quote
Ralph George Hawtrey
Remember what's bigger, to me, about the cloud isn't so much the technology. It's just as much about the business model. It's just about what the customer needs to do to enable their business. View quote
Mark Hurd
While few customer offerings have a life, all great products and services have a soul. View quote
Kjell A. Nordström
While few customer offerings have a life, all great products and services have a soul. View quote
Jonas Ridderstråle
The business models in enterprise have changed pretty dramatically. A huge problem with enterprise software traditionally has been usually you sell to the customer and then they adopt the technology. The great thing about 'freemium' and the new way enterprise software is being sold is you get to try it first and then buy it. View quote
Aaron Levie
I worked at Ikea as a customer service rep for two years and loved it. View quote
Amber Riley
By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how to improve their products or services. View quote
Amy Jo Martin
Everyone talks about building a relationship with your customer. I think you build one with your employees first. View quote
Angela Ahrendts
It is critical to bundle all future variable costs of supporting the customer in order to fairly estimate the future contribution. View quote
Bill Gurley
One of the things which make any company successful, in particular the Home Depot, was that we understood and catered to the customer. If it didn't sell, it didn't make a difference what we thought or our research told us. They told us if it was successful by buying it or not. (Bernard Marcus)
It puts the provider in a situation of looking for ways to have someone else pick up a piece of the cost. As a result, every customer who has insurance ends up paying a 'hidden premium.' It simply adds to the health care cost burden. View quote
Dave Obey
At IMVU, the cost of customer acquisition through our five-dollar-a-day AdWords campaign was less than twenty-five cents. Our revenue from those same customers was more than a dollar. View quote
Eric Ries
Learning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer'; anything else is waste. View quote
Eric Ries
We need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build. View quote
Eric Ries
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product. View quote
Fred Wilson
It takes great salesmanship to convince a customer to buy something from you that isn't built or isn't finished. View quote
Fred Wilson
It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does. View quote
Gordon Bethune
Only institutions that go about the old-fashioned business of taking in deposits from customer A and lending them out to customer B should be called banks. The rest should call themselves what they are. 'Parlors' would be appropriate, or 'dens' - words more suitable to venerable betting pursuits. View quote
Graydon Carter
It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value. View quote
Gary Hamel
I'm a capitalist by conviction and profession. I believe the best economic system is one that rewards entrepreneurship and risk-taking, maximizes customer choice, uses markets to allocate scarce resources and minimizes the regulatory burden on business. (Gary Hamel)
Our customer base is not necessarily a leader, an early adopter. View quote
H. Lee Scott, Jr.
As regards this country, in which protection has always to some extent existed, it is the best customer that England ever had, and our demands upon her grow most steadily and regularly under protection. View quote
Henry Charles Carey
The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary. View quote
Howard Schultz
I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse. View quote
Howard Schultz