Customer Quotes - page 3

Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations. (Michael Bergdahl)
A satisfied customer is the best business strategy of all. View quote
Michael LeBoeuf
I'm making a case against how money managers are handling customers' money. The objective of the customer is not being met if the fund managers are diversifying their assets into hundreds of businesses. If they do this, they are typically performing close to the indexes. But that's not the way wealth is created. View quote
Michael Lee-Chin
Branding is not merely about differentiating products; it is about striking emotional chords with consumers. It is about cultivating identity, attachment, and trust to inspire customer loyalty. Chinese brands score low on attributes such as 'sophisticated,' 'desirable,' 'innovative,' 'friendly,' and 'trustworthy.' View quote
Nirmalya Kumar
At the end of the day, I want to create collections that, although I am inspired by very creative women, I want my customer to walk away with a silhouette that she doesn't even know what collection it comes from. That it just lasts in her wardrobe and makes her feel strong and confident and hopefully happy. View quote
Rachel Roy
If employees need to stay late in order to curry favor with the boss, what motivation do they have to get work done during normal business hours? After all, they can put in the requisite 'face time' whether they are surfing the Internet or analyzing customer data. View quote
Robert Pozen
At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return. View quote
Roger Staubach
There are a lot of people who touch the customer. View quote
Roger Staubach
Power is winning the battle over who owns the customer: the brand or the retailer. View quote
Ronald Lauder
The simple act of saying 'thank you' is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen. View quote
Simon Mainwaring
As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player. (Stuart Rose)
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process. View quote
Sanjay Kumar
So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation. View quote
Sanjay Kumar
So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass. View quote
Sanjay Kumar
Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff. View quote
Scott Cook
So I think instead of focusing on the competition, focus on the customer. View quote
Scott Cook
I was working in customer service and had a verbally abusive boss. One day, I decided to quit and pursue my acting passion with everything I had. One week after quitting, I booked One Life to Live. View quote
Tika Sumpter
We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service. View quote
Tony Hsieh
In the South, we tell stories. We tell stories if you're in a sales position, if you're in a retail position, you lure your customer by telling a story. You just do. View quote
Tate Taylor
Our new attitude is how can we put you in front of our customer. View quote
Terry Semel
If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough. (Thomas G. Stemberg)
Forget 'branding' and 'positioning.' Once you understand customer behavior, everything else falls into place. View quote
Thomas G. Stemberg
He learned this much selling cars: offer the customer something he doesn't want, to make what he half-wants look better. View quote
John Updike
What I've got to talk about, I don't think a priest wants to hear. What does a priest know or care about secular concerns? All they want to talk about is God. All they want to hear is a tidy list of sins so that they can prescribe their penances and get on to the next customer. View quote
Charles de Lint
People will buy anything that is 'one to a customer.' View quote
Sinclair Lewis