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Window Quotes - page 14 - Quotesdtb.com
Window Quotes - page 14
My present study - a word that always makes me uneasy, I am not sure why - is a small apartment in a huge, anonymous, quadrilateral block in Dublin city centre. My window, the one I do not look out of, gives on to a courtyard where no one ever goes, and where the silence is day-long and almost pastoral. When I first began to come here to work, a dozen years ago, I used to shut my door on entering each morning and put the chain on. The place is clean, or cleanish, and, yes, well lighted. Here I am unassailable. Or so I like to imagine.
John Banville
That's all window dressing. That's not fundamental. That's not getting at change and the transformation that must take place. Sure we have to solve problems. Certainly stamp out the fire. Stamp out the fire and get nowhere. Stamp out the fires puts us back to where we were in the first place. Taking action on the basis of results without theory of knowledge, without theory of variation, without knowledge about a system. Anything goes wrong, do something about it, overreacting; acting without knowledge, the effect is to make things worse. With the best of intentions and best efforts, managing by results is, in effect, exactly the same, as Dr. Myron Tribus put it, while driving your automobile, keeping your eye on the rear view mirror, what would happen? And that's what management by results is, keeping your eye on results.
W. Edwards Deming