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Mark Twain - I think a compliment ought to always...
I think a compliment ought to always precede a complaint, where one is possible, because it softens resentment and insures for the complaint a courteous and gentle reception. (Mark Twain)

I think a compliment ought to always precede a complaint, where one is possible, because it softens resentment and insures for the complaint a courteous and gentle reception.

Mark Twain

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complaint compliment gentle ought possible precede reception resentment think

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