I think a compliment ought to always precede a complaint, where one is possible, because it softens resentment and insures for the complaint a courteous and gentle reception. (Mark Twain)

I think a compliment ought to always precede a complaint, where one is possible, because it softens resentment and insures for the complaint a courteous and gentle reception.

Mark Twain

Related topics

complaint compliment gentle ought possible precede reception resentment think

Related quotes