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Margaret Heffernan - Customers who have to come back...

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting. (Margaret Heffernan)

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

Margaret Heffernan

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leaving ones spend worth hassle

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