The fact that it wasn't tells me that we've got a much more fundamental problem of understanding what went wrong, and we've got to figure out what was there. And that's what I call fundamental fault analysis. (David Kay)

The fact that it wasn't tells me that we've got a much more fundamental problem of understanding what went wrong, and we've got to figure out what was there. And that's what I call fundamental fault analysis.

David Kay

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analysis call fact fault figure fundamental went problem understanding wrong

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