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Brian Chesky - The office is the laboratory and...
The office is the laboratory and meeting your users is like going into the field. You can't just stay in the lab. And it's not just asking users what they want, it's about seeing what they're doing. (Brian Chesky)

The office is the laboratory and meeting your users is like going into the field. You can't just stay in the lab. And it's not just asking users what they want, it's about seeing what they're doing.

Brian Chesky

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asking field lab laboratory meeting office seeing stay

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