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Donald Norman - When you have trouble with things...
When you have trouble with things-whether it's figuring out whether to push or pull a door or the arbitrary vagaries of the modern computer and electronics industries-it's not your fault. Don't blame yourself: blame the designer. (Donald Norman)

When you have trouble with things-whether it's figuring out whether to push or pull a door or the arbitrary vagaries of the modern computer and electronics industries-it's not your fault. Don't blame yourself: blame the designer.

Donald Norman

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arbitrary blame computer designer door fault figuring modern pull push trouble electronics

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