Over the years, it has slowly dawned on me that the people who cause my painful experiences are ignorant and crude. They are the critics who have not read enough and the clients who do not know why they have come to us. I have been helped to realise this by noticing that the scholars whose work we most respect, the clients whose projects intrigue us, and the patrons whose friendship inspires us, have no problem understanding my role. They are the sophisticates. Partly through them I gain heart and realise that, over the last twenty years, I have managed to do my work and, despite some sliding, to achieve my own self-respect.