What we know about the destination resort business is clearly established. But it's all about one thing, and one thing only. All of the razzmatazz and jazz we hear about facilities and everything else doesn't amount to a hill of beans. It's customer experience that determines the longevity and endurance of these enterprises.
Steve WynnRelated topics
amount business customer destination endurance everything experience facilities hill longevity resort thing jazz beans razzmatazzRelated quotes
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