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Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity.
Leon Gorman
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As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.
John Sculley
At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
Roger Staubach
Every human activity can be put at the service of the divine and of love. We should all exercise our gift to build community.
Jean Vanier
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
Jeff Bezos
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
Sanjay Kumar