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Barry Schwartz - A large array of options may...
A large array of options may discourage customers because it forces an increase in the effort that goes into making the decision. ...[T]hinking about the attractions of some of the unchosen options detracts from the pleasure derived from the chosen one. (Barry Schwartz)

A large array of options may discourage customers because it forces an increase in the effort that goes into making the decision. ...[T]hinking about the attractions of some of the unchosen options detracts from the pleasure derived from the chosen one.

Barry Schwartz

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array chosen decision discourage effort increase large making pleasure forces

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