Warning: Undefined array key "visitor_referer_type" in /var/www/vhosts/wordinf.com/core/app/libraries/Core.php on line 98 Adrian Slywotzky - Twenty years ago, the business...
Twenty years ago, the business world was taken by surprise when the work pyramid was up-ended. Suddenly customers were on top and a flattened corporate hierarchy made front-line workers responsible for understanding and satisfying the customer's every whim. Today, we're poised for the natural sequel to that revolution. It's time to focus on keeping workers satisfied - or at least engaged in their work.