If there's one piece of wisdom that this simple pilgrim would like to impart upon you: have the courage to start with the customer. My biggest regrets are the moments that I let a lack of data override my intuition on what's best for our customers. This leadership change gives you some breathing room to break bad habits and deliver sustainable customer happiness - don't waste the opportunity!
Andrew MasonRelated topics
bad best break change courage datum gives happiness impart intuition lack opportunity override piece room simple start sustainable waste wisdom regretsRelated quotes
A great part of its theories derives an additional charm from the peculiarity that important propositions, with the impress of simplicity on them, are often easily discovered by induction, and yet are of so profound a character that we cannot find the demonstrations till after many vain attempts; and even then, when we do succeed, it is often by some tedious and artificial process, while the simple methods may long remain concealed.
Carl Friedrich Gauss
We grow great by dreams. All big men are dreamers. They see things in the soft haze of a spring day or in the red fire of a long winter's evening. Some of us let these dreams die, but others nourish and protect them nurse them through bad days till they bring them to the sunshine and light which comes always to those who hope that their dreams will come true.
Woodrow Wilson
Love, n. A temporary insanity curable by marriage or by removal of the patient from the influences under which he incurred the disorder. This disease, like caries and many other ailments, is prevalent only among civilized races living under artificial conditions; barbarous nations breathing pure air and eating simple food enjoy immunity from its ravages. It is sometimes fatal, but more frequently to the physician than to the patient.
Ambrose Bierce
Holy Tradition is neither a tradition of men, nor a philosophy, nor some kind of trickery, but is the word of God that He delivered to us personally. The great Apostle Paul teaches and exhorts us to keep with vigour the traditions, saving; "Therefore, brethren, stand fast, and hold the traditions which ye have been taught, whether by word, or our epistle."
Cleopa Ilie
Companies have long gathered data to break down their customer base into specific segments. Now political parties have become adept at micro-targeting, too, using data on shopping habits, leisure activities, voting histories, charity donations, and so on, in order to pinpoint likely supporters and the type of appeal most likely to win them over.
James Surowiecki
