The system always kicks back. - Systems get in the way- or, in slightly more elegant language: Systems tend to oppose their own proper functions. Systems tend to malfunction conspicuously just after their greatest triumph. (John Gall)

The system always kicks back. - Systems get in the way- or, in slightly more elegant language: Systems tend to oppose their own proper functions. Systems tend to malfunction conspicuously just after their greatest triumph.

John Gall

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