Analysis of a system reveals its structure and how it works. It provides the knowledge required to make it work efficiently and to repair it when it stops working. Its product is know-how, knowledge, not understanding. To enable a system to perform effectively we must understand it-we must be able to explain its behavior-and this requires being aware of its functions in the larger systems of which it is a part. (Russell L. Ackoff)

Analysis of a system reveals its structure and how it works. It provides the knowledge required to make it work efficiently and to repair it when it stops working. Its product is know-how, knowledge, not understanding. To enable a system to perform effectively we must understand it-we must be able to explain its behavior-and this requires being aware of its functions in the larger systems of which it is a part.

Russell L. Ackoff

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able analysis knowledge product repair structure system understanding work working know-how works stops

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