In reactive problem solving we walk into the future facing the past - we move away from, rather than toward, something. This often results in unforseen consequences that are more distasteful than the deficiencies removed. (Russell L. Ackoff)

In reactive problem solving we walk into the future facing the past - we move away from, rather than toward, something. This often results in unforseen consequences that are more distasteful than the deficiencies removed.

Russell L. Ackoff

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