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James Cash Penney quotes - page 2
Success will always be measured by the extent to which we serve the buying public.
James Cash Penney
My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
James Cash Penney
There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.
James Cash Penney
Men are not great or small because of their material possessions. They are great or small because of what they are.
James Cash Penney
There's no better friend to any merchant than a fair competitor.
James Cash Penney
Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
James Cash Penney
Too many would-be executives are slaves of routine.
James Cash Penney
I was long brought up to think that it was nothing short of a crime to miss a sale.
James Cash Penney
The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
James Cash Penney
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
James Cash Penney
No serious-minded man should have time for the mediocre in any phase of his living.
James Cash Penney
The Golden Rule finds no limit of application in business.
James Cash Penney
Do not primarily train men to work. Train them to serve willingly and intelligently.
James Cash Penney
The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
James Cash Penney
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.
James Cash Penney
Salesmanship, too, is an art; the perfection of its technique requires study and practice.
James Cash Penney
No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.
James Cash Penney
I believe a man is better anchored who has a belief in the Supreme Being.
James Cash Penney
Salesmanship is limitless. Our very living is selling. We are all salespeople.
James Cash Penney
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.
James Cash Penney
A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
James Cash Penney
The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply.
James Cash Penney
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