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John Caudwell quotes
Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.
John Caudwell
As the years passed, and I was nine, 10, 11 years old, it became obvious I was going to start up a business of some sort.
John Caudwell
E-mails are the cancer of modern business.
John Caudwell
I saw that e-mail was insidiously invading Phones 4u so I banned it immediately.
John Caudwell
Sometimes your worst competitors are the ones which are dying because they do stupid things.
John Caudwell
Business is about being the best that you can be, and there are always glowing examples of people that we can all learn from.
John Caudwell
Business gives you a massive high. Doing a great deal, coming up with an inspirational solution... It's very addictive. But it doesn't last long. In isolation, it's a bit sterile. It doesn't reward the soul.
John Caudwell
My second business would have succeeded but for competitors' jealousy. I was selling motorbike gear cheap, but the people I was undercutting complained to the manufacturer and cut off my supply. It showed me how corrupt business can be. When I sold phones, the same thing happened, but this time I was ready.
John Caudwell
Some of the things I did in my early career were massive learning curves because I had no one to guide me. You learn very quickly because it costs you torment and trouble.
John Caudwell
The power of fear of failure, with will to win, is an incredible force. I don't think we should be worried about having a fear of failure; I think it's quite natural. If you surveyed any top businessman or any top athlete, I bet if they were truthful, they would all say they've got a fear of losing and a fear of failure.
John Caudwell