James Sinegal quotes

It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers. (James Sinegal)
When employees are happy, they are your very best ambassadors. View quote
James Sinegal
If you've got to work for the rest of your life, you'd better do something you'll enjoy. View quote
James Sinegal
You destroy the initiative of the working people if they don't feel they have a fighting chance to be a part of the American Dream. View quote
James Sinegal
Paying good wages is not in opposition to good productivity. View quote
James Sinegal
Paying your employees well is not only the right thing to do but it makes for good business. View quote
James Sinegal
If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules. View quote
James Sinegal
Obscene salaries send the wrong message through a company. The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant. View quote
James Sinegal
If we take care of the business and keep our eye on the goal line, the stock price will take care of itself. View quote
James Sinegal
When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen. View quote
James Sinegal
I think that most of the people running companies today are motivated and pay is a small portion of the motivation. (James Sinegal)
I say at our management conferences that the amount Wal-Mart grows in just one year is the equivalent of Costco's size. View quote
James Sinegal
In the final analysis, you get what you pay for. View quote
James Sinegal
You take an educated gamble. If you don't occasionally make a mistake, you're not doing your job. View quote
James Sinegal
It doesn't do Costco any good if nobody can afford to buy anything. View quote
James Sinegal
Obscene salaries send the wrong message through a company. View quote
James Sinegal
You just can't get too focused on worrying about what's going to happen in the next quarter. You have to worry about where the business is headed long-term. View quote
James Sinegal
You don't have a very motivated working class, it starts to affect the dynamics of the economy. If workers are disenchanted and disenfranchised, productivity losses will go along with that. View quote
James Sinegal
We've always been in favor of improved wages for workers. When you have a strong middle class, they want to buy more stuff at Costco. View quote
James Sinegal
If somehow a proclamation were made that C.E.O.'s could only make a maximum of $300,000 a year, you would not have any shortage of very qualified men and women seeking the jobs. View quote
James Sinegal