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Jeffrey Gitomer quotes - page 4
How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
Jeffrey Gitomer
Prepare to win, or lose to someone who is.
Jeffrey Gitomer
Master the web and you will master your universe - and your (on-line) bank account.
Jeffrey Gitomer
Make everyday as productive as the day before you go on vacation.
Jeffrey Gitomer
What is the image you have of yourself?
Jeffrey Gitomer
Ignore people who tell you 'you can't' or try to discourage you.
Jeffrey Gitomer
The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
Jeffrey Gitomer
What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude.
Jeffrey Gitomer
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
Accepting responsibility is the fulcrum point for succeeding at anything.
Jeffrey Gitomer
Go to humorous events at comedy clubs and watch laughable movies.
Jeffrey Gitomer
The reason you have to say "Trust me" is that you haven't earned it and are forced to ask for it - BAD MOVE.
Jeffrey Gitomer
Positive mental attitude is determined by you. Not others.
Jeffrey Gitomer
It seems to me that it's actually harder to invent excuses than it is to get a sale.
Jeffrey Gitomer
You can't trust others unless you trust yourself.
Jeffrey Gitomer
The best way to learn how to become trustworthy is to study other trustworthy people.
Jeffrey Gitomer
The secret to climbing up is to put your heart into your work.
Jeffrey Gitomer
Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.
Jeffrey Gitomer
Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
Jeffrey Gitomer
Listening is the hard part. Listening is the important part. The hot button is in the prospect's response.
Jeffrey Gitomer
Trust is not a request, Trust is earned.
Jeffrey Gitomer
If you look deep inside trust, you'll find truth.
Jeffrey Gitomer
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