W. Edwards Deming quotes - page 3

If you can't describe what you are doing as a process, you don't know what you're doing. (W. Edwards Deming)
In God we trust. All others must bring data. View quote
W. Edwards Deming
Quality is everyone's responsibility. View quote
W. Edwards Deming
Learning is not compulsory, but neither is survival. View quote
W. Edwards Deming
What is a system? A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without an aim, there is no system. The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment. View quote
W. Edwards Deming
Loss of market begets unemployment. Emphasis has been on short-term profit, to the undernourishment of plans that might generate new product and service that would keep the company alive and provide jobs and more jobs. It is no longer socially acceptable performance to lose market and to dump hourly workers on to the heap of unemployed. The basic sickness of American industry and resulting unemployment is failure of top management to manage. Loss of market, and unemployment, are not foreordained. They are not inevitable. They are not acceptable. The day is past when people in management need not know anything about management by which I mean to include problems of production, supervision, training. View quote
W. Edwards Deming
Quality is pride of workmanship. View quote
W. Edwards Deming
The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he's managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he's put in charge anyway. View quote
W. Edwards Deming
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself. View quote
W. Edwards Deming
The job can't be finished -- only improved to please the customer. View quote
W. Edwards Deming
Create constancy of purpose toward improvement of product and service, with a plan to become competitive and to stay in business. Decide whom top management is responsible to. (W. Edwards Deming)
End the practice of awarding business on the basis of price tag. Instead, depend on meaningful measures of quality... View quote
W. Edwards Deming
Institute modern methods of supervision of production workers... View quote
W. Edwards Deming
Eliminate numerical goals, posters, And slogans for the work force, asking for new levels of productivity without providing methods. View quote
W. Edwards Deming
Institute a vigorous program of education and retraining. View quote
W. Edwards Deming
What is a system? A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without an aim, there is no system. The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment. (We are of course talking here about a man-made system.) View quote
W. Edwards Deming