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Harvey Mackay quotes - page 2
If you find yourself plagued by a recurrent worry, train yourself to think of something else. Your conscious mind can concentrate on only one thought at a time, and driving the negativity away will free you up to move forward again.
Harvey Mackay
A student of life considers the world a classroom.
Harvey Mackay
When you have a dream that you can't let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you're willing to do that.
Harvey Mackay
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.
Harvey Mackay
There is no shame in taking pride in achievements or position. But nobody gets to the top alone.
Harvey Mackay
Worrying about the past or the future isn't productive. When you start chastising yourself for past mistakes, or seeing disaster around every corner, stop and take a breath and ask yourself what you can do right now to succeed.
Harvey Mackay
No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.
Harvey Mackay
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.
Harvey Mackay
You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.
Harvey Mackay
You do not get what you want. You get what you negotiate.
Harvey Mackay
Exploring how you could make a bad situation worse can sometimes tell you what not to do.
Harvey Mackay
Life isn't fair. It's true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.
Harvey Mackay
By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
Harvey Mackay
Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.
Harvey Mackay
As you schedule individual tasks, give yourself a cushion. Mark the due date a few days ahead of the actual deadline so you have time to deal with changes or last-minute emergencies.
Harvey Mackay
The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions.
Harvey Mackay
In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.
Harvey Mackay
Pale ink is better than the most retentive memory.
Harvey Mackay
The sooner you accept the fact that you will have both successes and failures, the easier it will be to get your business and personal life headed in the right direction.
Harvey Mackay
Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can leverage that knowledge.
Harvey Mackay
I have ten marathons under my belt, including four New York races and one Boston.
Harvey Mackay
No one ever wants to see his or her name linked to anything bad. Conscience is like a baby. It has to go to sleep before you can.
Harvey Mackay
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